About the website
You are currently connected to Airnautic website.
This notice applies to all websites, applications and services offered by Airnautic (a company incorporated in France with registration no FR 67 328 738 612 00030 and registered head office at 28 avenue de Bâle 68301 Saint Louis. By visiting our website www.airnautic.aero, you accept all terms and conditions.
Headquarters: 28 Avenue de Bâle – 68300 Saint-Louis (France)
Phone: +33 (0)3 89 69 25 01
Fax : +33 (0)3 89 69 93 90
CEO : Denis LE BALER
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
VAT number: FR 22 424 761 419
Headquarters: 2 rue Kellermann – 59100 Roubaix – France
Website design and promotion
SAS with a capital of €4,860.00
Headquarters: 30 rue François Spoerry – 68100 Mulhouse – France
Phone: +33 (0) 3 89 60 71 61
RCS Mulhouse 489 995 985
VAT number: FR 12 489 995 985
Protection of personal data
“Personal data” means information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include your name and contact details that you provide to us when making an enquiry, information relating to your travel requirements when making a booking with us (or when you are engaged to perform a shipment for us), payment details for a booking, information on how you use our websites or information from your other interactions with us (including via telephone, fax, SMS, email or post). It does not however include data where the identity has been removed (anonymous data).
We collect some personal data from you, for example when you are applying for an employment position with us or wish to register with us to supply services to us, make an enquiry about our services, book and use our services, visit our websites, register your details in order to receive communications from us, or interact with us by telephone, post, email, social media or industry events.
We may also receive your personal data from third parties who act on your behalf, for example travel agents, your employer or other parties who, for example, book a flight for you.
We may also receive data about you from:
- other members of our group of companies from whom you have purchased services or to whom you have provided data;
- air transportation and related suppliers that we engage on your behalf to provide the services that we offer;
- payment processing and credit referencing agencies;
- analytics providers;
We may enhance personal information we collect from you with information we obtain from third parties that are entitled to share that information; for example, information from credit agencies, search information providers or public sources (e.g. for client due diligence purposes), but in each case as permitted by applicable laws.
If you intend giving us personal data about someone else (for example, you are booking a flight for or otherwise representing someone else), you are responsible for ensuring that you have sufficient lawful grounds to do so under applicable data protections laws. If required by applicable data protection laws, you must ensure that before you share someone else’s personal data you have their explicit consent to do so.
This could include situations where you are sharing ‘special category’ data (for example data which reveals health or ethnic or racial origin). In such circumstances, you are responsible for explaining to them how we collect, use, disclose and retain their personal information or direct them to read this notice.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you
How we use personal data
Our use of your personal data will always have a lawful basis. Most commonly, we use your personal information:
- Where we need to perform any contract we have entered into with you;
- Where we need to comply with a legal obligation;
- Where we have your consent;
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interest
“Legitimate interest” means our interest in conducting and managing our businesses to enhance our services and experiences for our clients, users and contacts. We consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
The legitimate interests that we pursue include:
Performance of our services: it is in our legitimate interests to be able to perform our services in a timely and professional manner and to enable compliance with legal and regulatory requirements, and to ensure that appropriate suppliers are utilised to achieve the same. In particular, the arrangement of passenger air transportation necessitates that certain passenger related data is required to be processed in order to enable carriage by air by the relevant air carrier.
Administering, developing and improving our services and developing and maintaining our business relationships: we have an interest in understanding what kinds of people and businesses use our services (or may wish to act as a supplier in relation to our services), why and when. Accordingly, we have an interest in keeping in touch with, and maintaining, our relationships with our clients and prospective clients who have previously enquired about our services, as well as suppliers and potential suppliers to our businesses and clients.
Understanding and maintaining awareness of the wider markets that we operate in: we have an interest in maintaining our awareness of developments, trends, activities and opportunities in the industries that we operate in; this includes maintaining our awareness of utilisation of services similar to ours by potential clients and awareness of the services which are on offer by suppliers and potential suppliers to the business sectors that we operate in.
Communicating and marketing our services and growing our businesses: like any commercial organisation, we seek to earn revenue through the services that we provide to our clients and seek to develop and increase awareness and understanding of, as well as demand for, our services with potential clients with an interest in our services, or who we have reason to believe would find our services of interest due either to their utilisation of services similar to ours or who we consider have the potential to do so.
Monitoring and securing our systems and data: Some of the ways we use personal data are justified by the need to ensure that our systems and the data we make available through them are kept secure and only made available to the correct people.
Reorganising our business operations and corporate structure.
Disclosure to appropriate authorities of potentially criminal acts or security threats.
Ensuring we operate suitable and appropriate IT systems and website content.
We may also use your personal information in the following situations, which are likely to be rare:
Where we need to protect your interests (or someone else’s interests);
Where it is needed in the public interest
Where you have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. You also have the right to object to our using your personal data for particular purposes. In each case, please contact us (see 1 above).
Situations in which we will use your personal information
We need many of the categories of information listed in section 2 above to allow us to perform a contract with you. We may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. Specifically, we may process your data for the following purposes, in each case in reliance on the stated lawful basis.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Sharing your information
We may share some of your information with the following categories of third parties:
any trading company within the Airnautic group (CDG MLH LYS MRS NTE BCN MAD MIL VCE), for the purposes set out in this notice (for example, global information and customer relationship management; software and service compatibility and improvements; and to provide you with any information, applications or services that you have requested);
representatives or agents acting on our behalf with respect to the promotion of our services in particular territories;
suppliers where necessary in performance of services which you have (or your organisation has) contracted for with or through us (which may include sharing data in order to perform and process payments associated with performance of such services). In particular, in the context of passenger air transportation, the airline suppliers we engage on your behalf may be required to provide airports, border control agencies or other government authorities, with information that relates to your travel documents and itinerary. In addition, your personal data may be shared with companies providing ground services at airports or ground transportation to or from airports;
information technology companies undertaking services for us in connection with maintenance, support, development or enhancement of our websites or our other information technology platforms and infrastructure;
internet platform providers which process information so that they may help us to provide you with applications, services and information you request or which we believe will be of interest to you.
credit and debit card companies used to facilitate payment transactions arising from engagement of our services;
credit reference agencies for the purposes of determining potential payment credit terms;
fraud prevention agencies;
recruitment agencies or website recruitment platforms in the context employment;
law enforcement agencies, regulators or other applicable third parties, where necessary to enable us to comply with our regulatory and legal obligations (including statutory or regulatory reporting or the detection or prevention of unlawful acts ), or where necessary to assist them in the conduct of their investigations;
agencies engaged to perform criminal records checks;
our clients (if you are a supplier), in the course of performance of any engagement for services;
relevant third parties in the context of actual or threatened legal proceedings (for example in response to a court order or enforcement of the terms of a contract);
our own professional advisors and auditors for the purpose of seeking professional advice or to meet our audit responsibilities;
another organisation if we sell or buy (or negotiate to sell or buy) any of our companies, business or assets;
another organisation to whom we may transfer our agreement with you.
We may compile statistics about the use of our websites including data on traffic, usage patterns, user numbers, and other information. All such data will be anonymised and will not include any data which can be used to identify you either by itself or when combined with other data. We may share non-personally identifiable information about the use of our website, applications, products or services publicly or with third parties but this will not include information that can be used to identify you.
We do not sell personal data to third parties for marketing purposes.
Security and storage of information
We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our websites, applications or services or to other websites, applications and services via an internet or similar connection.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Where your data is stored and sent
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. Our head office is based in France and your information will be accessed and used here and elsewhere in the European Economic Area (EEA) where we also have operating companies.
We may also from time to time rely on one or more of the ‘derogations’ available in applicable data protection laws, for example:
- The transfer is necessary for the establishment, exercise or defence of legal claims; or
- We have the individual’s explicit consent; or
- The transfer is necessary for the conclusion or performance of a contract in the interest of the individual concerned, and we are party to that contract;
The transfer is necessary in order to perform a contract between us and the individual concerned, or the implementation of pre-contractual measures taken at the individual’s request.
We may also be compelled by law to disclose your personal data to a third party and will have limited control over how it is protected by that party in such circumstances.
If you are giving us personal data about someone else so that it can be transferred outside of the EEA (for example you are booking transport for a passenger on a flight departing the EEA), you are responsible for obtaining that person’s explicit consent to us transferring the personal data to the country in question.
How long is personal data kept for?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We will retain and securely destroy your personal information in accordance with applicable laws and regulations.
We do not perform automated decision-making and profiling activities using your personal data. (When we refer to profiling, we mean using personal data to make predictions about you, or to categorise you into particular groups).
Your information and your rights
If you are based within the EEA or within another jurisdiction with similar data protection laws, you have a number of rights under applicable data protection laws. Those rights relevant to our activities are briefly described below. To enquire about exercising these rights, please use the contact details set out in section 1.
Information and Access: You have a right to find out what personal data we hold about you, and certain other information such as how we are using it.
Withdrawal of consent: When we rely on your consent to use your data, you have the right to withdraw that consent at any time.
Objection to direct marketing: You have the right to object to us using your personal data for direct marketing purposes. If you do this we will stop using it for those purposes.
Erasure: In certain circumstances you can ask us to delete your personal data from our systems. However, this usually won’t apply to all of your data because we might have good reason for needing to keep some of it.
With effect from 25 May 2018 you also have the following rights:
Rectification: If the information that we hold about you is inaccurate or out of date, you have a right to ask us to correct it. (email@example.com)
Objection to use of legitimate interests: If you disagree with us relying on the legitimate interests grounds for using your personal data, you can object to us doing so. We will then reassess the extent to which we can continue to use the data in light of your particular circumstances.Restriction: In some circumstances you can ask us to restrict the ways in which we use your personal data.
Portability: You have the right to receive some limited kinds of information in a portable format.
You have the right to lodge a complaint with your relevant supervisory authority responsible for data protection matters.
You can do this online through the authority’s website or by any other means they specify.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Links to other websites
Our websites may contain links to other websites which are not operated by a member of the Airnautic team. We have no control over how your data is collected, stored, or used by such other websites and we advise vieyou to check the privacy policies of any such websites before providing any data to them.
We may change this notice from time to time (for example, if the law changes). Any changes will be immediately posted on our websites. We recommend that you check this page regularly to keep up-to-date.
We use session cookies on our website www.airnautic.aero .
They are text files containing small amounts of information which are downloaded to your device when you browse a website
We may use the information we obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit the website
- to improve the website’s usability
- to analyse the use of the website
- in the administration of the website
- to personalise the website for you, including targeting advertisements which may be of particular interest to you.
You can block cookies by group using our “cookies settings”. In addition to this most browsers allow you to refuse to accept cookies.
We use the web Google Analytics. It is a service that provides statistics and basic analytical tools for search engine optimization and marketing purposes. Our goal is to give you the best browsing experience. In order to do this, we use persistent cookies to record information for a period of 13 months.
Analytics anonymizes the IP addresses on our website. This feature is designed to help us comply with our own privacy policies. The IP anonymization/masking takes place as soon as data is received by the Analytics Collection Network, before any storage or processing takes place.
Google provides users with a plug-in for their web browser that allows them to prevent data collection relating to their website browsing using Google Analytics.
The plug-in is available at the following address: tools.google.com/dlpage/gaoptout
Remarketing is a way to connect with you who interacted with our website or mobile app. It allows us to strategically position specific ads as you browse Google or other partner websites.
You can turn off google’s remarketing adds by visiting this website www.google.com/settings/ads
Fore further information regarding the use of your personnal data, please visit the website : www.google.com/policies/privacy
You can control and delete cookies through your browser settings.
French and international legislation on copyright and intellectual property apply to the entire website. All rights are reserved, including the coduments available for dowloading, photos and eventual videos.
Any full or partial reproduction, recording, distribution or rebroadcasting of the contents of our website www.airnautic.aero is strictly unlawfull if it is made without Airnautic’s authorization.
Any use of the data or information from the website must mention Airnautic as being source of the information
By visiting www.airnautic.aero, you accept all terms and conditions.